Privacy Policy

How we collect, use, and protect your information

Last Updated: January 2025 Effective Date: January 1, 2025

1. Introduction

Zoom Group of Companies Bahrain ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services across our 8 registered companies.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

  • Register on our website or create an account
  • Submit inquiries through our contact forms
  • Subscribe to our newsletter
  • Apply for job positions
  • Request our services or consultations
  • Participate in surveys or promotional activities

2.2 Types of Personal Information

The personal information we collect may include:

  • Full name and title
  • Email address
  • Phone numbers
  • Mailing address
  • Company name and position
  • Commercial Registration (CR) details for business services
  • Payment information (processed securely through third-party providers)
  • CV/Resume information for job applications

2.3 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website
  • Date and time of visits

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process transactions and send related information
  • Respond to your inquiries and provide customer support
  • Send administrative information about changes to our terms or policies
  • Send marketing communications (with your consent)
  • Personalize your experience on our website
  • Improve our website and services
  • Comply with legal obligations
  • Protect against fraudulent or illegal activity

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Within Zoom Group: Between our 8 companies to provide integrated services
  • Service Providers: With trusted third parties who assist us in operating our website and conducting business
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • With Consent: When you have given us permission to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection
  • Secure data storage and transmission

6. Your Rights

Under Bahrain's data protection laws, you have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your information
  • Object to processing of your information
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of Bahrain. By using our services, you consent to the transfer of your information to countries outside of Bahrain, which may have different data protection laws.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Zoom Group of Companies Bahrain

Data Protection Officer

Office 12, Building 656, Road 3625

Adliya 336, Kingdom of Bahrain

Email: privacy@zoombahrain.co
Phone: +973 3881 4222

Regulatory Compliance

This privacy policy complies with the Kingdom of Bahrain's Personal Data Protection Law (PDPL) and other applicable data protection regulations. We are committed to maintaining the highest standards of data protection and privacy.